Service

Quality Care

When selecting a product you should be aware both of the influence it will have on your patients, yourself and the dental team. Therefore, choose a product based on its levels of quality of manufacture, comfort, ease of use, aesthetics and efficiency, all of which must be considered before a selection is made. We at KaVo work hard to offer you all of the above and our Product Specialists are always happy to assist you in defining your needs.




Ergonomics

We at KaVo advise that you invest in products, which have been strictly designed to adhere to the basics of ergonomics, i.e. are designed to be comfortable and easy to use. Choose KaVo, are a manufacturer who invests in their customers with an ongoing research and development strategy.




Durability

When you are purchasing products for your practice, the quality of products is critical to their durability; KaVo recommends only the use of the highest quality components to prolong the useful life of your investment.




Care, maintenance and warranties

KaVo offers a comprehensive warranty and subsequent maintenance contracts as well as regular servicing by factory-trained technicians to increase the lifespan and improve the efficiency of your investment. KaVo only uses Original Manufacturers spares and not cheaper industrial alternatives.




Flexibility of range

KaVo offers a comprehensive range to fulfil all your clinical needs.

Your handpieces should be easy and quick to connect with an efficient bur release mechanism. It has been proven over many years of research that the higher the quality of the handpiece, the superior the performance over longer periods of time. It is therefore worth investing wisely, if the handpiece chosen does not meet the above criteria then it is not likely to offer long-term value for money.

KaVo’s focus is to ensure that we supply our customers with good quality products, made by a good quality manufacturer and to provide you with a sterling service. As a responsible manufacturer we provide comprehensive in-practice training of all staff involved in handpiece and equipment care and maintenance.





KaVo Dental Ltd.
Corinium Industrial Estate
Raans Road
Amersham, Bucks. HP6 6JL
Fon: +44 1 494 733 000
Fax: +44 1 494 431168
sales@kavo.co.uk
KaVo offers a complete surgery planning facility to their customers, with the benefits of: A high quality range of dental equipment. Many years of experience of surgery design and dental equipment installation. Specialist team to work with the dental team to identify their requirements. A flexible range of cabinetry to suit the needs and taste of the individuals. Equipment Technical Department KaVo has a factory trained nationwide team of Service Engineers who offer an efficient timely service. Our emergency service tries to ensure that you suffer as little downtime as possible either in office hours on 01494 733008 or out of office hours, by email at service@kavo.co.uk Three Tiers of Equipment Service Contract KaVo can provide Handpiece Care and Maintenance Training for all our handpiece customers. This is provided by arrangement with the local Product Specialist at your practice, to assist you in getting the best from your purchase. Important information on how to maintain your KaVo handpieces to prolong their working life:  Care, Maintenance and Sterilisation of KaVo handpieces (pdf)Instruments Reprocessing Advice (pdf) Total peace of mind This exclusively tailored finance option from KaVo allows you to budget as it offers you guaranteed fixed monthly costs for your dental handpieces. You will no longer have to think about large initial purchase costs or possible repair and maintenance costs for your handpieces. Just choose your KaVo handpiece.   What is provided within this package?   The KaVo handpiece of your choice A 3 year service agreement for your handpiece Full handpiece care and maintenance training for your dental team   What is covered within the monthly rental?   All repair and maintenance costs, even in cases of accidental damage Parts and labour costs   There are no hidden charges Handpieces will be repaired and returned to you within 48 hours of receipt, via the KaVo Kwikpack Service and if we cannot meet this delivery promise, a free loan handpiece will be provided. KaVo Dental, with its worldwide reputation for innovation, product quality and competitive prices, offers a full range of dental laboratory equipment and furniture. This includes the Everest CAD/CAM scanning/milling system with five axis-milling unit, providing highly accurate milling of copings, bridge substructures, crowns and inlays. The KaVo Everest provides a considerable advance in dental CAD/CAM technology, allowing for increased production with reduced labour costs. KaVo supply a full range of micro motors, from the new Economy K9, to the K4 and the new K-POWERgrip, all ergonomically designed handpieces for better grip. To compliment the full flexible range of KaVo laboratory benching with portable or bench drawer ABSORmatic dust extraction system, is the MINItech mobile cart. KaVo also offer the PROTAR Articluator and ARCUSdigma, the ultimate measuring system for accurate diagnostics. KaVo also supply teaching products and simulators. All KaVo products are produced to exceptionally high standards, based on the needs of their customers. KaVo Dental Limited aim to provide the professional dental technician with professional products and service at realistic prices, this is why we employ Laboratory Specialists focussed on the needs of their customers. Having invested in your handpieces, what happens if things go wrong? Handpieces are precision instruments, containing numerous components, many of which travel at very high speeds. This means that things can, and will, go wrong from time to time. By choosing KaVo you have invested in better quality instruments which are made from high quality materials, designed for maximum longevity. KaVo’s Workshop facility offers skilled factory trained technicians who work to efficient fast turnaround times, limiting the down time of your instrument. All parts used are KaVo manufactured, to the highest quality, for purpose and we never use refurbished parts. In addition to our 48 hour standard turnaround on repairs, we offer an emergency repair service upon demand. Laboratory Planning KaVo’s Laboratory Specialists will be happy to discuss and plan your new laboratory to suit your individual needs. More... KaVo Gold Standard Offers a unique range of cover, including:  Emergency call out response from your dedicated factory trained area service technician, guaranteed within 24 hours, normally within the same working day. No claims bonus scheme with discounts up to 5% per year over 3 years, based on the number of call outs to a maximum of 15%. Parts and labour cover including accidental damage. Convenient preventative maintenance visits. Multiple surgery discounts, if two or more surgeries are serviced on the same day. 20% discount on any repairs of KaVo handpieces. The KaVo Gold Standard Cover is available for all KaVo equipment (or equipment supplied by KaVo), which is under 10 years old. KaVo Silver Service Offers a unique range of cover, including:  Emergency call out response from your dedicated factory trained area service technician, guaranteed within 24 hours. Convenient preventative maintenance visits. All labour and major parts are covered. Minor components supplied at 20% discount. 10% discount on any repairs of KaVo handpieces. The KaVo Silver Service Cover is available for all KaVo equipment (or equipment supplied by KaVo), which is under 10 years old. KaVo Bronze Contract Offers a unique range of cover, including: Response from your dedicated factory trained service technician within 48 hours. Convenient preventative maintenance visits.All replacement parts supplied at 20% discount.  The KaVo Bronze Service Contract is available for all KaVo equipment (or equipment supplied by KaVo).